GrahakSetu helps brands get real customers through creators, referrals, and targeted promotions—without the hassle of building or managing an e-commerce store.
We bring interested customers to your brand through micro-creators, referrals and exclusive offers. You receive the customer directly on WhatsApp, collect payment yourself, and fulfil the order—while keeping control of your business.
Your Brand
Verified Brand · City
Customers Discover & Claim Offers
Customer Comes to Your WhatsApp · Collect Payments
Pre-filled WhatsApp Message
"Hi [Brand Name]! 👋 I found your product on GrahakSetu and would like to place an order. (Code: INDIE-942). Here's my delivery address!"
Your Margin Kept
100%
Repeated Customers
Avg. Intent Rate
94.2%
Token-filtered leads
We help you reach real customers through creators, referrals and exclusive offers—while you handle the sale directly.
Add your products, set an attractive offer, and tell customers what makes your brand worth buying.
Micro-creators on Instagram and WhatsApp distribute your branded voucher link to their followers in exchange for a barter gift from your brand.
Buyers tap directly into your WhatsApp carrying their voucher code and delivery address. You collect full payment via UPI and ship yourself — no middleman.
Stop relying only on marketplaces. Build direct customer relationships and grow your brand with GrahakSetu.
Amazon, Flipkart, Meesho & other marketplaces
25-35% commission on every order
Slices your entire craft manufacturing margin.
30–45 day payment holds
Strangles your working capital between settlements.
Fake returns & RTO losses
Damaged packaging, lost inventory, zero accountability.
You never get customer data
No phone, no email - you can't even do repeat sales.
Sovereign Direct-to-Customer ecosystem
₹0 commission — ever
Every rupee from the product price goes straight to your UPI.
Instant payment before you ship
Customer pays via PhonePe / GPay / NetBanking before dispatch.
Build your own customer base
Create relationships that can lead to repeat purchases and long-term customers.
Direct WhatsApp relationship
Build lifetime loyalty — cross-sells, reviews, repeat buyers.
We never touch your sales revenue. You handle payments directly with customers.
Track shop visitors, product views, and customer clicks in real-time analytics.
No complicated paperwork to start. Get your brand page live in under 2 minutes.
Customers connect on WhatsApp for orders — real relationships, repeat buyers.
Start small, get customers, and scale your brand with GrahakSetu.
Perfect for new brands stepping out of exhibitions.
No hidden fees · Cancel anytime · Zero lock-in
Real experiences from brands using GrahakSetu to reach new customers, increase sales, and build direct customer relationships.
“GrahakSetu helped us reach customers beyond Instagram. Instead of spending money on ads, we started getting genuine enquiries directly on WhatsApp.”
Pooja Sharma
Mitti Herbals · Jaipur
“The creator campaigns gave our products exposure to completely new audiences. We were able to turn that reach into real customers and sales.”
Harshvardhan Rao
Kaari Silver · Udaipur
“What I like most is that the customer comes directly to us. We can talk to them, take payment, fulfil the order and build a relationship for future purchases.”
Karthik Menon
BeanCraft Coffee · Chikmagalur
Everything you need to know about getting direct customers on GrahakSetu.
We promote your brand through creators, referrals, offers and our growing customer network. Interested shoppers discover your products and are directed to your WhatsApp to place an order.
No. You can create your brand page on GrahakSetu, showcase your products and receive customers directly on WhatsApp—without building or maintaining an e-commerce website.
No marketplace commission. You pay your selected subscription fee, while the customer pays you directly for their order.
Customers discover your product, select your offer and click Order on WhatsApp. They receive a pre-filled message containing the product and offer details, making it easy for you to confirm the order.
You do. Customers pay your brand directly through UPI or your preferred payment method. GrahakSetu does not hold your product payment.
Your brand handles fulfilment. You can use Shiprocket, Delhivery, India Post, your local courier, or any delivery partner you prefer.
No. You can decide your campaign rules, rewards and eligibility. You only provide a creator reward when the agreed campaign conditions are met.
Yes. You can create product offers, referral discounts and promotional campaigns to attract customers and increase conversions.
Yes. Since customers connect with your brand directly through WhatsApp, you can build relationships and encourage repeat purchases.
Yes. You can cancel or change your plan according to the subscription terms. There is no need to remain dependent on a marketplace.
Absolutely. GrahakSetu is designed especially for small and growing brands that want customers without investing heavily in building their own e-commerce infrastructure.
Requirements may depend on your business, products and applicable laws. GrahakSetu can provide the platform, but you remain responsible for meeting the legal and tax requirements applicable to your business.
You contact the customer on WhatsApp, confirm the product and payment, collect the payment directly, pack the order and ship it through your preferred delivery partner.
